Terms of Service

Service description and coverage

VPNCopy provides a network acceleration subscription for cross-border access and international websites, with coverage in 100+ countries and 190+ routes. Supported platforms include Windows / macOS / iOS / Android / Linux. Client downloads, subscription details and available routes are provided in the user dashboard.

The subscription provides network connectivity; it does not include third-party website accounts, content licenses or paid benefits. Route listings may change during network maintenance. Coverage does not guarantee that every route will always connect or that a particular third-party service will always be accessible. Before using the service, consider the rules where you are and your specific needs.

Account and device rules

No email address is required; create an account with a username and password. Keep your login credentials and subscription details secure, and do not post them on public pages, in groups or in code repositories. If you discover that your credentials have been exposed or your account was used without your authorization, change your password promptly and submit a support ticket through the user dashboard with details.

There is no limit on the number of devices that can be online at the same time under one account. This applies to the account holder’s own devices and does not authorize resale or distribution to others. You may not sell or rent an account or subscription link, share login credentials, or repackage the service as another paid offering. Device count and plan data are tracked separately; unlimited devices does not mean unlimited data.

Subscription billing and data rules

Monthly subscription data resets each month on the activation date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Data add-ons remain available until used and do not expire. See the plan pricing page for prices and included data. Check the billing method and benefits when confirming your order; monthly subscriptions and data add-ons have different usage rules.

Payment methods include Alipay / WeChat Pay / USDT. After paying, check your order and benefits in the user dashboard. If a payment or data balance appears incorrect, keep your order details and submit a support ticket for review. Do not share sensitive information from payment records publicly.

You can request a full refund for any reason within 60 days of your first payment. See the refund policy for instructions.

Acceptable use

You must comply with the laws and regulations that apply where you are and respect the terms of service of the websites you access, intellectual property rights and the lawful rights of others. You may not use the service for cyberattacks, fraud, distributing malware, obtaining data without authorization or any other unlawful activity.

Do not use another person’s account, disrupt other users’ connections or damage service infrastructure. You are responsible for the content you send, access or process and for your actions. Network acceleration does not change the legal status of content or replace any permission required to access a third-party service.

Service availability and liability

Your connection experience may depend on your local network, device settings, carrier routing, the status of the websites you access and maintenance. VPNCopy does not guarantee uninterrupted connections, a fixed speed or access to any particular website. If something goes wrong, check your subscription status and client settings first, then report the issue through a support ticket.

The service does not guarantee outcomes relating to third-party content, actions taken on third-party accounts or faults with your own devices. Maintenance or external network changes may cause temporary interruptions; any resulting impact will be handled based on the circumstances. These terms do not exclude any liability VPNCopy is required to bear by law or limit your right to seek legal remedies.

Account termination and changes to these terms

If VPNCopy identifies account resale, credential sharing, unlawful use or damage to service infrastructure, it may suspend affected connections, restrict account features or terminate the service based on the risk involved. Any action should be proportionate to the violation. If you disagree, submit an explanation through a support ticket and request a review. Payment disputes will be handled in accordance with applicable law.

If service rules or applicable requirements change, these terms will be updated on this page and the updated month shown at the top. Changes affecting important user rights will be announced on the site or in the user dashboard. Review the updates and decide whether to continue using the service; changes will not retroactively take away rights already acquired under applicable law. For details on how personal information is handled, see the Privacy Policy.