Create an Account and Sign In to the Dashboard
Open the account creation page in your dashboard, enter a username and password, and follow the prompts to submit. VPNCopy does not require an email address; you can create an account with a username and password. Choose a username that is easy for you to recognize and remember, and use a password you do not use on other sites. Check your details before submitting, and save them in a trusted password manager.
Once your account is created, follow the prompts to open the dashboard. If you return to the sign-in screen, use the username and password you just saved. When using another device, sign in to the same account; you do not need a separate account for each client. VPNCopy allows unlimited simultaneous devices, but you still need to install a client and import your subscription on each one.
At this stage, make sure you can open your account page. Creating an account and activating a subscription are separate steps: seeing the account screen does not mean you have an active plan or available data. Keep your session open and continue to the plans. If sign-in fails, check your username, password, and keyboard input settings first. Avoid creating another account, so you can easily find your order later.
Choose a Plan and Check Your Order
Open the plans section in your dashboard. Check the billing type first, then choose a data tier. Monthly subscriptions are suited to regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Monthly data resets each month on your activation date, not at the start of the calendar month. Choose based on your usual video streaming, downloads, and browsing; using more devices alone does not mean you need a higher tier.
If your usage varies, compare the data packages: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data does not expire and is used until it runs out. Unlike a monthly subscription, a data package does not renew its allowance each month. Check the full prices on the plans and pricing page, then return to your dashboard to choose the right option.
Before confirming your order, check the plan name, amount, and data allowance, then pay with Alipay, WeChat Pay, or USDT. After payment, return to your dashboard to check the order status and subscription details in the account overview. A redirect to a payment page or closing the payment window does not confirm that an order is complete; rely on the status shown in your dashboard. If you have paid but the order is not confirmed yet, check its status before paying again.
If you upgrade partway through a plan, the price difference is converted into remaining days. Check the details in your dashboard before proceeding. VPNCopy offers a 60-day money-back guarantee; see the refund policy for how to request a refund and the full terms. Once your subscription shows as active, get the link. There is no need to keep trying to import it into a client before then.
Get Your Subscription from the Account Overview
Open the account overview in your dashboard. First, confirm that you are signed in to the account associated with your order, then check your subscription status and remaining data. Find the subscription section and copy the link using the option available in your dashboard, or use its client import feature. The subscription link lets a client retrieve your configuration and server list; it is not a website address to keep open in a browser.
If you copy the link, keep the entire URL intact, then paste it into the client's subscription URL or remote configuration field. Do not remove parameters at the end or add trailing spaces. The link usually contains account credentials, so treat it like a password. Do not post it publicly, include it in screenshots or tutorials, or send it to people you do not know. If you contact support, redact the link and any other sensitive account details first.
If no server list appears after import, the problem may not be the connection itself. First work out whether the configuration failed to download or whether it downloaded but will not connect. For a failed download, check the link, subscription status, and import method. If the configuration is present but the connection fails, check server selection and connection settings. If your dashboard offers multiple import methods, use the one for your client rather than choosing an option based only on a similar name.
This guide does not provide a subscription link for direct use. Get your link only from your signed-in dashboard; do not look for substitutes in article comments or third-party reposts. Once you have your subscription, follow the platform instructions below to install a client. If you are setting up another device, sign in to your dashboard on that device to get your own subscription.
Install and Import by Platform
VPNCopy supports Windows, macOS, iOS, Android, and Linux. Get clients from the downloads section of your dashboard; this page does not provide direct download links. Except for iOS, you can access the relevant client after signing in, without purchasing a plan. An active subscription is still required to connect. For iOS, availability and access options depend on your dashboard; you need a purchased, unexpired plan to get the relevant link.
Choose a network proxy client that supports the subscription format offered in your dashboard. We recommend using the client and import method listed in the downloads section to avoid installing an incompatible app and troubleshooting the link. The sections below describe common places to find the relevant options. If labels differ in your version, follow the instructions provided in your dashboard. If you tap an import link and your device asks which app to open, make sure it is the client you just installed.
Windows: Add the Subscription in the Configuration Section
In the downloads section of your dashboard, choose the VPNCopy client for Windows. Install and open it according to the instructions provided there. On first launch, look for the configuration or subscription manager rather than connecting right away. If your dashboard offers a one-click import option, follow its instructions to open the client and import the configuration. Otherwise, look for an option such as Add Subscription, Import from Link, or Remote Configuration.
Paste the full link copied from the account overview into the URL field. You can enter a label in the name field to help identify it. Save, then update or download the configuration as prompted. Wait until the configuration name and server list appear, then select that configuration. You do not need to change advanced network settings yet. First complete the connection test at the end of this guide; consider routing rules or startup options only after the basic setup works.
macOS: Confirm the Imported Configuration Is Selected
In the downloads section of your dashboard, choose the VPNCopy client for macOS and install it according to your system's prompts. If you see a system permission prompt on first launch, verify the source and app name before following the dashboard instructions. Do not disable system security settings just to install the client. If it will not open, check the current instructions in the downloads section and confirm that the client supports your macOS version.
Open the subscription or configuration manager in the client. Use the import option provided in your dashboard, or choose an option to add a remote configuration by link. Paste the link, save it, and wait for the configuration to update. Some clients separate adding a configuration from selecting it, so make sure the imported entry is selected after it appears. Continue to connect only after the server list is visible and the configuration is selected.
Android: Import Your Subscription and Keep Required Permissions
Get the Android client from the downloads section of your dashboard. During installation, follow system prompts and check the file source and app details. Open the client and look for an add or import option in its configuration or subscription section. To add your subscription by link, paste the full URL into the appropriate field, save it, and update the configuration. If you tap an import option in your browser, select the correct client when prompted.
After importing the configuration, check the server list, choose a server, and connect. Android may ask for permission to set up a VPN connection; allow it only after confirming that the request came from the client you are using. Once connected, test an app you use regularly. If the connection drops only when you switch apps or turn off the screen, check the client's background activity and battery settings. Menus vary by device, so there is no need to disable every power-saving option in advance.
If only a particular app cannot connect, first check whether per-app proxying is enabled and whether that app is included. Do not change background settings and routing rules at the same time; otherwise, it is hard to tell which change affected the result. For troubleshooting beyond the basic setup, see the FAQ and work through one issue at a time to preserve settings that already work.
iOS: Get and Import the Client from Your Dashboard
Sign in to your dashboard on the device you want to use, then open the iOS item in the downloads section. iOS clients are accessed through the App Store; availability and links depend on what your dashboard shows. You need a purchased, unexpired plan to get the relevant link. If your dashboard says you do not meet the current requirements, return to the account overview and check your plan status. Do not use unofficial installation alternatives.
After installing the client specified in your dashboard, return to the subscription section and follow the instructions for the relevant import option. If you need to add it manually, find the subscription or configuration manager in the client, paste the link into the URL field, and update it. Check that the configuration and server list appear. When you connect for the first time, iOS may ask permission to add a VPN configuration. Verify that the app and request match what you are doing, approve the prompt, then return to the client to check the connection status.
Linux: Follow the Instructions for Your Download
VPNCopy is also available on Linux. Sign in to your dashboard, choose a client suited to your environment, and follow the installation instructions in the downloads section. Steps vary across distributions and desktop environments, so this guide does not provide a universal installation command. For a graphical client, follow the same sequence: get your subscription, add the remote configuration, update the list, then select a server and connect. For system proxy or service settings, refer to the instructions for your chosen client.
Connect to a Server and Test Your Connection
Return to the client and make sure the configuration you imported is selected. Choose a server in the location you want, then connect. For your first test, keep the client's recommended routing mode and default settings; do not change the protocol, routing rules, and system network options all at once. The best server can vary with your local network and the service you want to use. A location name alone does not guarantee access to a particular site.
When the client says you are connected, open the website or app you need and check that the page loads and you can continue through the sign-in flow. For a video service, test playback of a specific video rather than stopping at the home page. Network connectivity, your account with the service, its regional rules, and content licensing are separate factors. A connected client does not guarantee that every service is available to you.
If access has not changed, first check that the right configuration is selected, the client is actually running, and any system proxy or VPN permissions have been enabled as prompted. Then confirm that your local network can load regular websites and that your subscription is active with data available. Next, try another server in the same client. Change only one setting at a time and note the results so you can isolate the issue.
To use multiple devices, repeat the import and connection test on each one. Unlimited simultaneous devices does not mean client settings sync automatically; routing rules, system permissions, and background activity are managed separately on each device. If one device has a problem, compare its subscription status with a device that connects successfully, but do not copy system settings that do not apply to its platform.
Once you can access the site or app you need, the basic setup is complete. For an overview of IEPL dedicated lines, relay routes, and direct connections, and how to choose a billing option for your needs, read the Cross-Border Network Service Buying Guide. If you need help with import failures, dropped connections, or changes in speed, see the FAQ. For further assistance, open a support ticket in your dashboard and include your device platform, where the issue occurred, and what you have tried. Redact your subscription link and password before submitting.